Remote Managed Services


The Remote Management suite is designed to assist clients in maintaining and supporting their IT infrastructure. Our Remote Management offering was developed in conjunction with best in class remote monitoring and management tools to remotely support client IT infrastructures 24 hours a day, 365 days a year. Remote Management is a flexible offering that includes monitoring and reporting, alert management and resolution, and a host of preventive IT support tasks in one complete package to assure optimal infrastructure performance.
Many companies have discovered that implementing a monitoring solution is a difficult and complex task. Even if you have this capability in-house, many solutions cost far more than budgets allow. The Remote Management suite of services is designed for clients who do not have the resources or budget to implement their own solution but need to monitor their network.
Remote Management services combine fault, asset, performance and support in one complete package. In the IT industry, the most time-consuming and resource-intensive activity is the day-to-day maintenance tasks that demand immediate attention and over-utilize your IT staff. Remote Management is designed to decrease the amount of time spent on these tasks.
The solution is web-based, requires no agents installed on the devices being monitored and can be turned on within hours. The solution has been honed over time to only provide data that is critical and important for the well being of the network. There is no need to sort through alerts that are "noise" or "false positives" - .
Lastly, the Remote Management service goes far beyond just threshold monitoring and reporting. It also handles "Patch Assessment", "Vulnerability Scanning", and "Security" reporting against your servers to isolate attacks and possible security breaches. These reports that are produced help to meet the auditing requirements associated with Sarbanes-Oxley, HIPAA, and GLBA.

 

DigiSense Remote Backup | Enterprise Help Desk | Hosted Sonic Wall GMS
Level Platform Services | Remote Management Services
Managed Printer Services | MX Logic | Nationwide Onsite Support
Network Monitoring






Call today for a complimentary technology assessment: (410) 495-8328

Benefits

  • Monitor network availability and traffic

    Provide a single view of your technology environment

    24x7 remote infrastructure support

    Enhance your staff productivity

    Reduce the risk of data loss, virus attacks, and security breaches

    An agent free solution

 

 

 

 

 

 

Hours: Monday - Friday
8:00 a.m. - 5:00 p.m.
Extended hours
Available for Specific Services.