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HELP DESK
Companies looking to provide quick resolution to end-user issues and increase employee productivity use the Baker Network Consulting help desk. The help desk service frees IT staff to recommend and implement technology that solves business problems instead of spending time on end-user maintenance. The help desk usage reports not only track every issue but can also determine areas for improvement and identify root problems.
SMART MONITORING
The Smart Monitoring suite of managed service is designed to assist clients in maintaining and supporting their network and IT infrastructure. Smart Monitoring was developed in conjunction with Silverback Technologies to remotely support client IT infrastructures 24 hours a day, 365 days a year. Smart Monitoring is a flexible offering that includes monitoring and reporting, alert management and resolution, and a host of preventive IT support tasks in one complete package to assure optimal infrastructure performance.
RECURRING SUPPORT
Qualified and experienced engineers provide regularly scheduled onsite support to solve those rare problems that cannot be addressed remotely. Onsite support can be as little as two hours a month or as much as a full-time employee.
NETWORK INTEGRATION
With years of experience and constant training from leading manufacturers, Baker Network Consulting is well positioned to help companies implement new technology. Through these "ramp up" services, hundreds of clients have streamlined their implementation process and reduced overall project cost. With expertise in the areas of network, desktop, database, server, and security technologies, Baker Network Consulting is a welcome addition to any implementation project.
PRODUCTS
With a quick and easy order process, you will find purchasing IT products a cinch. You don’t have to research and call around for the best price anymore, Baker Network Consulting does it for you.
STAFFING
Whether you have a temporary project that requires some more hands or whether you need to permanently fill a position, Baker Network Consulting staffing services can help. With experts in the field, you can be sure you will get a qualified person.
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Baker Network Consulting is an independent Information Technology Consultancy firm located in Maryland. With a variety of complimentary and customizable services, Baker Network Consulting is able to compliment the efforts of your IT staff.
On the is a list of our core services. All services can be used individually to relieve pressure from IT staff or collectively as a comprehensive support solution.
Whether you just need someone to fill in the gaps, need a little help with your next integration project, or are looking for a comprehensive support plan, Baker Network Consulting is your IT partner. Feel free to call us at (410) 495-8328 with any questions or concerns.

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